Training

At Matrix Training, we offer training courses that can be delivered at either a public training venue or at your company's premises. Rest assured, for vocational and certificated courses, the location will be accredited to guarantee the highest standards of learning. Many of our courses are endorsed by professional institutions and accredited by leading examining bodies such as IOSH (Institute of Occupational Safety and Health), HSE (Health and Safety Executive), Highfield, and MAYBO (Conflict Management and Challenging Behaviour).

Moreover, we can also design and develop in-house training courses customized to reflect your business requirements, whether it is enhancing customer care skills or conducting toolbox talks on Health and Safety. Opting for an in-company tailored solution not only proves to be cost-effective but also ensures that the course is fully aligned with your unique needs and objectives.

We believe that investing in training and development is crucial for the growth and success of any organization. Should you be interested in exploring how our training solutions can benefit your team, please do not hesitate to get in touch.

Thank you for considering Matrix Training as your training partner. We look forward to the opportunity of working with you to enhance the skills and knowledge of your workforce.

Courses for 2025

Highfield Qualifications (Ofqual regulated))

• Level 2 Award for Working as a Door Supervisor
• Level 2 Qualification in CCTV Operations (PSS).
• Level 2 Award in Manned Guarding.
• Physical Intervention (additional to Door Supervisors)
• ACT/Action Counters Terrorism (2 hrs)
• Level 2 NEW 2025 Refresher for Door Supervisors (2 Days)
• Level 2 LATEST 2025 Refresher for Manned Guarding (0.5 Days)
• Mobile Patrol/Key Holding and Alarm Response Team (skills4Security)
• Highfield Level 3 Emergency First Aid (1 day) required for SIA Update

MAYBO Accreditation ‘City and Guilds’

• Conflict Prevention & Resolution
• Assault Avoidance and Disengagement
• Restrictive Physical Intervention
• Additional Holding Security/Care Sector
• Specialist Training
• Community, Local Authorities and Housing, Passenger Transport, Retail, Leisure and Hospitality, Schools, Security and Events, Colleges, and ALL sector

Highfield Accreditation (QCF)

• HABC Level 2 Award in Understanding Stewarding at Spectator Events (QCF)
• HABC Level 2 Certificate in Event Security Operations (QCF)
• HABC Level 2 Certificate in Customer Care

Highfield Accreditation through HSE

• First Aid at Work 3-day course
• First Aid at Work Requalification (2 day)
• Level 3 Emergency First Aid and the Appointed person (1 day)
• Sports and Activity First Aid
• Appointed Persons (1 day)
• CPR and Automated External Defibrillator (1 day)

Additional

• Consultancy Fire/Health and Safety Risk Assessments in-line with HSE
• Manual Handling (half day)
• Evacuation Chairs
• Fire Marshal (half day)
• Fire Awareness (half day)
• Community First Aid
• Working at Heights

The above courses are approved and endorsed through HSE, Learning Skills Council and Department for Children, Schools, and Families.

IOSH (Institute of Safety and Health) HSE

• IOSH Managing Safely (4 day) course (one day marking)
• IOSH Working Safely (1 day) course aimed at employees

Highly innovative format and content engages and inspires delegates – critical to getting essential health and safety messages across.

In House Course (Bespoke)

• Weapons Awareness (half-day)
• Drugs Awareness Training (half-day)
• Time Management
• Smile and Customer Care
• Vehicle Search (1 day)
• Supervisor’s Course’s (3 day)
• Counter terrorism Training
• Induction to Radios and Correct procedures
• Probation Officers training (two days)
• Court Training (two days including Physical Intervention)
• X-ray Scanner Training System
• COSHH (half day)
• Radio Procedures

We are also able to write, develop, implement, and support an organisation through the implementation of a New British standard or business management system. This is done in such a way that compliments any methodology that needs to remain whilst ensuring that non-effective processes are removed, and new processes are streamlined and integrated effectively.

Our professional team of highly qualified consultants are experienced in a wide variety of commercial and industrial areas and have excellent backgrounds in the following:

• Security – Private Industry and Public
• Health and Safety Enforcement & Management
• Construction
• Retail
• Educational Establishments
• Local Authority
• Manufacturing
• Health Care
• Storage and Distribution
• Office Environments
• Government Offices
• Telecare Services
• Aviation
• Entertainments Industry

The cost of the trainer fee includes all equipment required for delivery of the learning but does not include Exam fees per head, training booklets, travel and hotel if required

(For courses cancelled within five (5) working days of commencement 100% of the agreed charge will be paid.